Why Is My Pet Sitter So Nosy??
We do ask a LOT of questions! Find out more about the experiences that shape and test our policies.
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Kim Waite-Williams
Owner Testimonials
Thank you so much for being such a great company to care for my cats. I’m so happy I found you 🙂 I appreciate the peace of mind so much while we are away.
Lynn O., Reston, VA
Better Than a Good NeighborThese days, we expect the various extra touches a pet care service provides: watering plants, taking in mail, changing lighting, as well as all things pet-related. But the Pet Elf does all this and may go way beyond. When my house was flooded – I was at sea – they contacted my insurance company and assisted my church in performing the rescue of downstairs belongings and carpet removal. They could never guarantee such service, but the… Read more
Riley R., Reston, VA
Carmen and Pat are fantastic! And, went above and beyond. I had a freight delivery which they helped me with (an it was snug in my garage when I got home. The [cleaning service] let one of my cats outside and neglected to tell anyone. Carmen and Pat diligently looked for [her] and she eventually showed up at the front door. The [cleaning service] also blew a breaker that my Pet Elves resolved; my Pet Elves also identified and turned off a persistently running toilet. It was quite the week!… Read more
Linda G., Herndon, VA
I can never say thank you enough for Kimberly’s wonderful care. When I got home all three ‘buddies’ welcomed me in BUT I knew they had not missed me that much. They had been loved in my absence and that made my trip to see my parents that much easier.
Cindy C.Herndon
Thanks again for your pet sitting services for Zack. Terri did a great job and Zack was very happy to spend the week in his own home instead of the kennel.
John T.Herndon
Thank you so much! You always, somehow, are able to accommodate me and I think you run a fantastic business.
Madeleine S.Reston
I want to provide feedback about Pat and Carmen. They are truly wonderful cat sitters. I really feel like the truly care about my kitties well being. We are having trouble getting our mature female to accept a new kitten. She seemed more confident after we returned from our vacation. It is obvious the gave her much love and attention, in addition to getting the kitten played out a bit.
Linda G., Herndon, VA
Other than our closest friend we trust Pet Elf to take care of our kitty. Their rates are more than reasonable for the care and kindness they show. Danielle is wonderful, our Karellen liked her right off, she is a true loving cat lady. while we were gone our storm door blew open and broke, she was kind enough to tie it back for us. She also sent photos everyday with an update. Pet Elf is very professional, their client website very innovative and easy to use. We would never put our guy in a kenn… Read more
Carrie J., Reston, VA
Just a quick note to say thanks. We are thrilled with Joe and love the notes he left (they are cute)! Please tell him we will have something extra here for him when he comes in a couple weeks.
Monique M.Herndon
We couldn’t make a trip like this if we didn’t have caring and reliable folks like yourselves to keep our pets safe and happy!
Toni & Joe J.Herndon