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Kim Waite-Williams
Owner Testimonials
Other than our closest friend we trust Pet Elf to take care of our kitty. Their rates are more than reasonable for the care and kindness they show. Danielle is wonderful, our Karellen liked her right off, she is a true loving cat lady. while we were gone our storm door blew open and broke, she was kind enough to tie it back for us. She also sent photos everyday with an update. Pet Elf is very professional, their client website very innovative and easy to use. We would never put our guy in a kenn…
Carrie J., Reston, VA
We SO appreciate you, Karen, and the rest of your staff. SO wish a lot of other service companies and businesses we deal with were as considerate, efficient, and just plain nice as you all are! It’s been a frustrating week in dealing with an on-line pet prescription company, so it has been a nice breather working with all of you!
JoAnn S., Reston, VA
Carmen and Pat are fantastic! And, went above and beyond. I had a freight delivery which they helped me with (an it was snug in my garage when I got home. The [cleaning service] let one of my cats outside and neglected to tell anyone. Carmen and Pat diligently looked for [her] and she eventually showed up at the front door. The [cleaning service] also blew a breaker that my Pet Elves resolved; my Pet Elves also identified and turned off a persistently running toilet. It was quite the week!…
Linda G., Herndon, VA
Better Than a Good NeighborThese days, we expect the various extra touches a pet care service provides: watering plants, taking in mail, changing lighting, as well as all things pet-related. But the Pet Elf does all this and may go way beyond. When my house was flooded – I was at sea – they contacted my insurance company and assisted my church in performing the rescue of downstairs belongings and carpet removal. They could never guarantee such service, but the…
Riley R., Reston, VA
We are so grateful to The Pet Elf and especially Jennifer. Everything looks great and our pets were very well taken care of. Jennifer dealt with the storm and all the craziness that went with it perfectly….I cannot say how relieved I am to have heard about your company.
Maire M.Reston
Karen did a GREAT job. She updated us with each visit, left detailed notes for us, and kept the house clean. The biggest difference was [our cat]. He was never crying or upset as he had been with our prior trips and he was much calmer and more relaxed when we got home than he had ever been in the past. Thank you and please thank Karen again for us.
David, Herndon
Thank you again! Really appreciate you taking so much time to talk with me tonight – you’re a life saver!!!
Jessica R.Herndon
Chris and I thought Karen did a great job watching our cats Prince, Princess, and Ellie while we were on travel last week and the week before. I put a new review for Pet Elf on Yelp giving her 5 stars. Thanks again to Karen for her excellent care, we will call again the next time we’re on travel!
Sarah P., Reston, VA
Karla rocks! The walks are going well, and I am pleased with Karla’s care for Rocky and Cleo, as well as her expertise in dog training and behavior. I’m so glad we found you and Karla!
Meg S.Herndon
Lulu was in a happy mood and really appreciate the excellent care and text communication from Dana and Nadya. Especially appreciate Dana’s extra efforts to address the surprise ant issue!
Terri F., Reston, VA